How Can I Help?
Whether you’re ready to begin counselling, curious about breathwork, or want to explore how this work can support you, you’re in the right place.
Use this page to:
Get in touch
Ask questions
Book a free 10-minute consultation
Schedule your first session
What To Expect Next
Once you book your free consult:
I’ll respond within 24 hours (usually sooner).
We’ll arrange a time for your free 10‑minute call.
After that, you can book your first full session if you’re ready.
Online sessions are held via Zoom (worldwide).
In‑person sessions available when I’m onsite locally.
No pressure. No obligations. Just clarity.
Cancellation & Rescheduling Policy
Your scheduled session time is reserved exclusively for you. When a session is cancelled without adequate notice, that time cannot usually be offered to someone else in need of support, and this impacts the availability of therapy both for you and for other clients.
To be fair and sustainable:
• 36‑Hour Notice
Please provide at least 36 hours’ notice if you need to cancel or reschedule your appointment.
• Late Cancellations & No‑Shows
If you cancel within 36 hours of the scheduled start time, or if you do not attend your session, the full session fee may be charged.
• Emergencies & Exceptional Circumstances
We understand that unexpected events — illness, emergencies, or sudden change of plans — can happen. If this occurs, please contact me as soon as possible so we can discuss how best to proceed. In such cases, late fees may be waived at my discretion.
Thank you for your understanding — respecting this policy helps ensure the availability and consistency of care for all clients.
If you are calling from overseas, or perhaps I am overseas, you can always connect /contact me on WhatsApp using the same number +64022 024 0867
OR email me here:
info@wendymatthews.co.nz
My Auckland Office is located at:
1 Gibraltar Crescent, Parnell, Auckland.
this is a safe space
“The wound is the place where the Light enters you”